Typically, the invoices for any services will generate 30 days before the payment due date. This will then allow you to have 30 days to pay the invoice. After 30 days you may start receiving overdue invoice reminders if payment hasn’t been paid. If this continues and no payment has been made and is still overdue, then there is a risk of your services being suspended.
If you have any questions regarding billing and invoices, then please direct these to the billing department. You can contact them by either opening a support ticket in the billing department section or by sending an email directly to: billing@iracknet.com. You can also contact them during office working hours (Monday to Friday, 9am to 5pm on: 0161 711 0537)
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